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US customers important notice.

Posted by on Jul 27, 2015 in News | 0 comments

Dear trans-Atlantic friends of Liquid Silk and Maximus,

We’re sorry that you are not able to obtain our product in the U.S.. Your custom is important to us and we would dearly like to supply you with these products but Bodywise Ltd is experiencing transient issues regarding distribution of Liquid Silk and Maximus products. The Food and Drugs Agency (FDA) has issued a Notification of Action (NoA) preventing wholesale suppliers from importing both products into the U.S. pending the resolution of administrative 510(K) issues. It does not affect customers outside the U.S. who are not governed by 21 Code of Federal Regulations. At this time, we cannot accurately forecast when the NoA will be lifted. However, Bodywise Ltd is working with the FDA to resolve these issues at the earliest opportunity and regrets any inconvenience this may cause our valued U.S. based customers. Please be advised, this is an administrative issue and NOT a safety or product performance issue. Bodywise has a long history of manufacturing safe, high quality products and we look forward to resuming ‘normal service’ as soon as is humanly practicable.

Regrettably, this situation applies to individual sales as well as our wholesale distributers in the U.S.. We value your custom and your loyalty to our product. Please monitor our website and we will post updates regarding Liquid Silk and Maximus availability as and when further information is available.

We look forward to resolving this matter at the earliest opportunity and re-launching these and other new products in the Personal Lubricant range soon.

Kind regards,

All staff at Bodywise Ltd